1. Who we are
Halfteck Ltd (“Halfteck”, “we”, “us”, “our”) is a company registered in England and Wales (company number 09654088). We are the data controller in respect of personal data processed in connection with this website and our consultancy and software services, unless otherwise stated.
2. Scope of this notice
This notice explains how we collect, use, share and protect personal data when you visit our website, contact us by email, or engage Halfteck for services. It is provided in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and (where applicable) the EU GDPR.
3. Personal data we collect
We may collect and process the following categories of personal data:
- Contact details you provide when you email us - typically your name, business email address, organisation, role and the content of your message.
- Engagement data processed in the course of providing services - for example, names and roles of client employees we work with, meeting notes and project documentation.
- Technical data automatically collected when you visit this website, such as IP address, device and browser information, referrer URL and pages viewed. See our Cookie Policy for details.
We do not knowingly collect special category personal data through this website.
4. How we use personal data and our lawful bases
We process personal data for the following purposes, on the lawful bases shown:
- Responding to your enquiry - legitimate interests (responding to people who proactively contact us) or, where relevant, taking steps prior to entering into a contract.
- Providing our services to clients - performance of a contract with the client and our legitimate interests in operating our business.
- Operating and improving our website - legitimate interests in running a secure, useful website. Where required, we rely on consent for non-essential cookies.
- Complying with legal obligations - for example, accounting, tax and regulatory record-keeping requirements.
5. Sharing your personal data
We do not sell your personal data. We may share it with:
- Trusted service providers acting on our behalf (for example, email, hosting, productivity, accounting and analytics providers), under written agreements that require appropriate safeguards.
- Professional advisers (such as lawyers and auditors) where necessary.
- Public authorities or law-enforcement agencies where we are required to do so by law.
- Acquirers or successors in the event of a corporate transaction, subject to appropriate confidentiality protections.
6. International transfers
Some of our service providers may process personal data outside the United Kingdom or European Economic Area. Where they do, we put in place appropriate safeguards - typically the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or reliance on an adequacy decision - so that your personal data continues to be protected to UK GDPR standards.
7. How long we keep personal data
We keep personal data only for as long as it is needed for the purposes set out above, after which it is deleted or anonymised. Specific retention periods depend on the type of data and any legal, accounting or contractual obligations that apply. Enquiry correspondence is typically retained for up to 24 months unless we have an ongoing relationship with you.
8. Your rights
Subject to certain conditions, you have the following rights under UK GDPR:
- Right of access to your personal data
- Right to rectification of inaccurate personal data
- Right to erasure (the “right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent, where processing is based on consent
To exercise any of these rights, please email customerservices@halfteck.com.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk, although we would appreciate the opportunity to address your concerns first.
9. Security
We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include access controls, encryption in transit, supplier due diligence, and staff training.
10. Changes to this notice
We may update this notice from time to time to reflect changes in our practices or in applicable law. The “last updated” date at the top of the page indicates when it was most recently revised.
Contact us
For any questions about this privacy policy, please email customerservices@halfteck.com or write to us at the registered office below.
Halfteck Ltd
Company number 09654088
Registered in England & Wales